Food Service

The following resources are designed to help improve food allergy management in food service. 

All about Allergens online training and booklet

All about Allergens online training website

The All about Allergens online training provides access to food service training that is fast, easy and free. The free comprehensive training program provides need to know information relevant for those in the food service industry and is presented using videos and interactive activities.

See website at

all about allergens brochure 

This free booklet has been designed to support the All about Allergens online training.   pdfAll About Allergens958.94 KB 

Allergy Aware Checklist

Allergy aware checklist

A free checklist to help make sure your business is allergy aware.  pdfAllergy aware checklist146.00 KB

Allergy & Anaphylaxis Australia Food Service Kit

Allergy & Anaphylaxis Australia has a Food Service Kit containing a comprehensive booklet explaining food allergy management in food service, posters, Food Allergen Cards for the most common allergens,  brochures and other materials to help you manage food allergy in your business. 

AAA Food Service Kit 2018

To purchase the Food Service Kit go to:  

Matrix template

Download and print a sample "Eat Easy" allergen matrix and a food allergen matrix template that your business can use.

pdfSample64.61 KB |  docxFood allergen matrix template15.56 KB (Word document)

Eat Easy food allergen matrix

Food allergen cards

The food allergen cards will help you to identify common names for each of the most common food allergens as well as the foods which are most likely to contain the food allergen. 

allergen cards

Food Standards Code

Information about the Food Standards Code and your responsibilities as a food service provide is available from the Food Standards Australia and New Zealand (FSANZ) website.

Food enforcement contacts in each region

In Australia, compliance with the Code for all foods is monitored by authorities in the states and territories. In New Zealand, it is monitored by the Ministry for Primary Industries and public health units.

The contact details for enforcement agencies in Australia and New Zealand are available from the following link:

General information about food allergy and anaphylaxis

ASCIA Action Plans, videos on how to give the EpiPen and other food allergy and anaphylaxis resources.

Allergy & Anaphylaxis Australia:


Information about the VITAL (Voluntary Incidental Trace Allergen Labelling) Program

Allergen Bureau:  

Information hub for food service providers

Allergen Collaboration:

Food industry guide to allergen labelling

Australian Food & Grocery Council (AFGC):

Content updated September 2018

National Allergy Strategy Rationale

Allergic diseases have become an increasingly important chronic disease and public health issue in Australia and other developed countries over the last two decades, contributing to increased demand for medical services, significant economic cost of care and reduced quality of life of people with allergic diseases and their carers.

National Allergy Strategy Websites

All about Allergens
All about Allergens

See website

Food Allergy Education
Food Allergy Education

See website

Nip Allergies in the Bub

See website

Lead organisations

ascia logo 2018s
Australasian Society of Clinical Immunology and Allergy (ASCIA) is the leading medical organisation for allergy in Australia. 

aaa logo 2018s
Allergy & Anaphylaxis Australia (A&AA) is the leading patient organisations for allergy in Australia. 

The National Allergy Strategy has received funding from the Australian Government for the following projects:
Food allergy prevention | Teens and young adults | Food service | Drug allergy

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